Workshops and Training

Digital Formati designs and runs workshops for executive teams, technology leaders, and cross-functional groups. Sessions are practical, grounded in real scenarios, and tailored to your organization's context.

AI Governance Workshop
Most organizations have deployed AI faster than they have built the structures to manage it. This workshop helps leadership teams understand what responsible AI governance looks like in practice, as a foundation for sustainable adoption. We cover risk assessment, accountability frameworks, policy design, and how to build governance that keeps pace with the technology.

Good for: Executive teams new to AI governance, organizations in regulated industries, and leadership groups preparing for audit or board-level scrutiny of AI programs.

ServiceNow Strategy Workshop
This session is designed for organizations that want to get more from their ServiceNow investment — or make smarter decisions before they expand it. We work through platform maturity, capability gaps, governance structures, and the strategic choices that determine whether ServiceNow becomes a real enterprise asset or an expensive help desk.

Good for: IT and operations leadership, teams preparing for a major ServiceNow expansion, and organizations evaluating ServiceNow as part of a broader AI or automation strategy.

Enterprise Architecture Workshop
Enterprise architecture is often misunderstood as a documentation exercise. This workshop reframes it as a decision-making discipline — one that helps organizations navigate complexity, reduce duplication, and make technology investments that hold up over time. Sessions can be tailored for executive audiences who need strategic context, or for technical teams who need a shared language and governance framework to work from.

Good for: Leadership alignment ahead of modernization programs, technical teams building or rebuilding an architecture practice, and organizations managing the complexity of merger integration or multi-platform environments.